This month, TWO MEN AND A TRUCK® Panama City has seen the greatest growth in revenue since our opening in 2006. With more and more people trusting in the TWO MEN AND A TRUCK® name, we’ve seen consistent growth every month since we opened. Franchisee Sean Wise says, “We’re one of the only franchises that’s never stopped growing. Its because of our commitment to customer service and exceptionally high customer referral rating.”
Nationwide, TWO MEN AND A TRUCK® has an average 96% customer referral rating, which is remarkable. In Panama City, we were retained a 98% referral rating (4.9 out of 5 stars) by our customers in the month of June. Some of the comments we received on our reply cards recently include:
“Two Men and a Truck is outstanding! Rio and Demetrius make an awesome team. They were very polite and definitely knew how to do their job well. They were very efficient and used their time well to get the job done quickly and professionally. I will recommend Two Men and a Truck and I will definitely use them again. (This was our second time using them.)” – Tina
“My moving experience was far, far better than I ever expected. It was actually enjoyable. The team of James, Wilson and Jay were 100% professional and they were beyond good. We have 100 plus year old antique wood furniture and they took fabulous care of it and everything else. I will be moving again within the year and I will definitely be using Two Men and a Truck. I cannot over emphasize how impressed I was with the moving crew. They were professional, personable and seemed to care about taking care of our belongings. Salute to Two Men and a Truck for a job very well done.” – Bill
With five weekends in July, we expect next month to be even bigger. Summer is the busiest time of the year for our company, as many families take the summer vacation from school as an opportunity to move with children. In Florida, the summer heat can be hard on our moving teams, yet they show up everyday ready to work and dedicated to making the customer experience a positive one.