SAQs: Should Asked Questions

Ask us the right questions when you call to book a move

Remember last time you talked to someone on the phone and after you hang up you realized you should have asked something and you forgot? Don’t miss these five questions when you call us and talk to one of our customer service representatives:

1. Ask us if we are licensed, bonded, and insured. Life is unpredictable and accidents happen, things break, and even though we take all the precautions and train our movers on wrapping and proper transportation, you can never be too safe. We offer that feeling of comfort and we will fix or replace your items (within our policy limits of course).

2. Ask us if we provide boxes and packing supplies. We do! And they are not just any boxes you get a local groceries or liquor store. We have specialty wardrobe boxes and dish boxes. We also have great wrapping paper so you don’t have to wrap your china in old newspapers and have imprints on ink later. We even have blankets and stretch wrap for your antique furniture and new items as well.

3. Ask us if we help you pack. You can definitely take your time packing everything in boxes, separating the clothes to donate and get rid of broken appliances you are not planning on taking with you to the new location. But what if you don’t have a lot of time, or it’s an emergency situation? We can help you and take that stress off your shoulders!

4. Ask us if we charge hourly rate. Not only we can tell you our hourly rates for various locations, but we can even provide a free estimate on the phone or on location. You know how much stuff you need to get moved. We know how much of it will fit in a 26-foot truck and how many people we would need to complete the move so it saves you time and money.

5. Ask us if we move specialty items, like gun safes and pianos. Especially if you have them! Those take extra time and possibly extra people to move safely. We will of course ask you that when you call us, but you are welcome to ask us if it slips our mind.

6. Ask us how big the trucks we have. If you have moved before and it was a couple of years back, you might have more (or less) furniture and your personal belongings to move. We do complimentary estimates over the phone and in some cases we can even come out to your house, so that later you are not stuck with a full truck and things left over in your house.

In fact, let us know as much information as possible when you call and we will do our best to accommodate your special requests. Call us at our office 850.785.2222 to address these questions or check out our website for a more informed move!

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